1. The device should be under the initiate setup page
If the device is in use and you want to reset it. Please follow the below steps to reset the device:
a) Click the screen and choose "Settings"
b) Choose "More" -> "About Device"->"Reset the device"
2. Open the My Cozyla app and choose the device from the device list
3. Choose "Settings" -> "More" ->"About Device"
. Select "Repair device" (or named as "Transfer data to a new device") button
5. Follow the instruction and setup the device. The data will be restored to the new device.