how can I upload pictures from t thumb drive to the cozyla frame?
Thank you for reaching out with your questions regarding the Cozyla 17 inch digital picture frame. Time Zone Setting: Currently, the time zone is set automatically during the initial setup pro...
Hello Maybe I am just not finding the settings. I send a 17 inch to my mom in Europe and it is showing my US central time instead of her time zone in central Europe, how can I change that? Also d...
If you've recently received a Cozyla frame as a gift which already configured (normally, the initial set up screen should be like the below screenshot) and are wondering how to upload photos to it,...
Dear Freja, Thank you for sharing this fantastic tip with the community! We're thrilled to see you exploring and enjoying the versatile features of your 17" Cozyla Canvas. Your discovery is indee...
I just found I can search my Canvas as "Cozyla XXXXXXX" from my phone's Bluetooth list and connect it as a speaker. After connecting via BT, the canvas can play the music from my phone direc...
To address concerns regarding repeated photos in Cozyla frame slideshows, here's a clear table explaining possible causes and their solutions. Table: Causes and Solutions for Photo Repetition in S...
The Google Photos will be downloaded to the device storage directly.
When Cozyla 17 is set up to sync with Google photos, does it download pictures from Google Photos to the device itself or to AWS cloud which the device then pulls from? Thank you!
Can I lock the screen to avoid the kids adjust the settings all the time?
If you need to change the Wi-Fi connection on your Cozyla frame, it's a straightforward process. Here's a quick guide on how to switch to a new Wi-Fi network: Activate Control Buttons: Gently to...
Enabling location and album permissions is crucial for the full functionality of the "My Cozyla" app. You might face a problem as below: Here’s a step-by-step guide on how to enable ...
Did you turn on the scheduled sleep?If the scheduled sleep is turned on, the device will sleep during the period you set.
Dear Kevin Schleicher, Thank you for reaching out with your valuable suggestion regarding basic photo editing features, specifically the ability to rotate and crop photos directly within the Cozyl...
I'll second the request for the ability to move photos between albums. That would be very useful!
Not finding a way to rotate a photo that someone uploaded but is in the wrong orientation. Would be nice to have a button in the app and/or on the screen to 'fix' the occasional photo that is tagge...
Dear Cozyla User, We want to inform you of an important update regarding the Cozyla Album series frames, specifically for models running below the firmware version 1.0.33 . It has come to ou...
Here is the part the sender need to do to add member and transfer the ownership from support center: 1) Go to the device settings: 2) Click "Member Management" 3) Click the accou...
Activating Your Cozyla Frame Gift and Uploading Photos Here's how you can activate it and start uploading photos using the My Cozyla app, after you receive it as a gift: For a Non-touch Gift (act...
I'm glad to hear that you were able to resolve the issue with adding Google Photos albums to your Cozyla frame. Just to clarify how our system works regarding Google Photos accounts: Single Google...