It only shows a blank screen. But the app shows the upload is a success.
I want to switch it from Landscape to Portrait. How can I change the stand?
Thanks for reporting this bug! Our R&D team is looking into this now.
I tried to setup my new Cozyla Frame, using my S23Ultra. I connected to the 2.4g network on my phone then connected to the frame. (It took a while for it to connect to the frame). Once connected NO...
It is a new UI update. It is in the settings now. You can refer to below topics:https://www.cozyla.com/apps/community/topic/119667/cozyla-frame-and-canvas-software-release-notes-version...
I cannot find my slideshow sequence button now!
Category Owner Member Email Sender Role Full control over the device Browse device status, upload and view albums, photos, videos, and manage own uploads and shared albums, invite new use...
How could I know which role I should use or invite?
Happy to report the issue is resolved with new frame firmware 2023112710
I cannot continue the setup of the device. Need assistance!
For at least the last few days I've noticed the picture frame has started to have an issue where I cannot select the shuffle feature from the frame itself while playing. It appeared to be working w...
The latest update to our software on Cozyla Frame and Canvas, which includes several new features and improvements designed to enhance your experience. You will be automatcially updated to the late...
Ah... Long press the image thumbnail or click the "select" at the top right after entering the album in my cozyla app. Then I can choose more photos and videos to delete now!
I can easily upload photos to my cozyla frame. After I click the image, I can delete each photo one by one. But how can I choose more than 1 and delete them all?
Dear Daniel, Thank you for reaching out with your question regarding the display of recently emailed photos on your frame. I understand that you would like the most recent photo to be displayed au...
How do I make it so the most recently emailed photo is automatically displayed? No physical interaction with the frame needed. I only want to display 1 photo until a new one is emailed. I've turned...
Apologies for the inconvenience you're experiencing. Occasionally, certain email servers may block our verification code emails. To resolve this, please provide both your primary email address (e.g...
I am registering a new account and it is outlook.com. I cannot receive the verification code to proceed.